What is Electronic Visit Verification (EVV)

Electronic Visitation Verification 
As I mentioned in a previous post, in December 2016, President Obama signed the 21st Century Cures Act. Establishing what is known as Electronic Visit Verification (EVV). As part of the National Fraud Prevention Program (NFPP) within the centers for Medicare and Medicaid Services (CMS). The EVV places a mandate on providers of personal care services and home health care services providers under Medicaid, including In-Home Supportive Services (IHSS) in California.

Here are some frequently asked questions regarding Electronic Visit Verification:
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Q: What Is Electronic Visit Verification (EVV) 

A: EVV is an electronic system that requires providers of personal care services, such as IHSS, to confirm that services were delivered. Providers can verify the services they are provided to consumers through a variety of electronic methods. Such as a phone call or electronic signature.
EVV is used to verify the following information:
1)   The date of service.
2)   The time service starts and ends
3) The location of the service.
4)   The individual providing the service.
5)   The type of service being provided.
6)   The individual receiving service.
 
Q: Which providers will need to use EVV? 
A: Beginning January 1, 2020, all personal-care service providers including IHSS providers are required to comply with the law.
Starting January 1, 2023 home healthcare service providers under Medi-Cal in California will be required to use EVV.

Q: Will the California program of EVV use real-time GPS tracking? 
A: No. Recipients and providers will have the option to fill out an electronic timesheet a telephonic option every two weeks.
 
Q: What is the difference between Electronic Timesheets and Electronic Visit Verification? 
A: The California Department of Social Services (CDSS) allows IHSS providers in California the option to submit their timesheets online through the electronic timesheet website. The use of electronic timesheets is optional.
 
The EVV program would require providers to report the type of services that are being provided to consumers by way of electronic timesheets, electronic devices such as a telephone, or smart phone or a landline. All providers would be required to report using EVV.
 
Q: How will the EVV system affect the care I provide for my consumer? 
A: It is unclear how EVV will impact the delivery of personal care services for consumers. Consumer advocates fear that EVV would take away their ability to self -direct how their caregivers provide services.

Q: Can consumers, attendants, and family members play a role in what the new EVV system will look like in California and other states? 
A: Yes! If you are located in California, please feel free to contact the Stop EVV Coalition: [email protected] or call: (510) 686-3139.

If you are outside California, please contact:
stopevv.com
E-mail: [email protected]